Local Advice & Support

Here you will find a list of local organisations offering advice and support around Universal Credit, housing and debt management.

Online Access and Training




The Park
– Are offering to support those needing  the IT skills necessary to carry out the online application process. They have classes running:

Mondays 1-3pm – Introduction to IT and Universal Credit

Wednesdays 1-3pm – Introduction to IT and Universal Credit

In addition to the drop in sessions, The Park offer FREE onsite WIFI as well as FREE use of their computer suite throughout April and May, 2018.

Call The Park on: 0117 903 9770

Knowle West Media Centre  – Are offering FREE WIFI (Mon-Fri) and FREE online access to web services on Tuesdays between 10am-12pm

Call Knowle West Media Centre on: 0117 903 0444

N-gaged – Have a computer suite at their centre based in Filwood Community Centre.

Call N-gaged on: 0117 971 0883



Budgeting and Debt Advice





Filwood Hope  – Provide a number of helpful services to the Knowle West community. Offering crucial advice and support, including:

  • Form Filling
  • Debt
  • Benefits
  • Housing
  • Employment

In addition to their advice and support, Filwood Hope are offering FREE  computer access and at this moment in time, are supporting clients 1-1 with Universal Job Match and meeting conditions of their Job Seekers Allowance.

Call Filwood Hope on: 0117 963 4566

Christians Against Poverty (C.A.P uk) – Are a nationwide service and are working with Victoria Baptist Church in Bristol. CAP’s friendly team will give you a listening ear in the privacy of your own home and provide a real solution to your debts.

Call Victoria Baptist Church for more info about CAPSuk, on: 0117 9772484

Bristol Council Benefits and Financial Help – A full list of Bristol Council’s Benefits and Financial services.

Main Switchboard is available between 8.30am to 5pm Monday to Thursday, 8.30am to 4.30pm Friday.

Call Bristol Council on: 0117 922 2000




Knowle West Healthy Living Centre – Can take referrals from GPs/other organisations and self referrals. Working with people on a one to one basis to work through issues and signpost to useful services. Referrals via email or telephone.

Secure email: kw.socialprescribing@nhs.net

Call KWHP on: 0117 377 2255 

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