CampaignsCommunity NewsFeaturedStatic Stories

Prepare for Universal Credit roll out

Universal Credit will start to be rolled out across Bristol from June 2018 – and includes Knowle West.

As a result – a number of organisations from within Knowle West have come together to look at different ways of tackling the new claims process.

Headed by Knowle West Health Association Chief Executive, Heather Williams, the group wants to better prepare local residents for this change.

She said: “Universal Credit is being rolled out to all claimants in this local community from June 2018…

“We wanted to do something that was proactive not reactive. As organisations, we will build up models of where people can find resource and support.

“By having these conversations, we may be able to pull together a list that supports residents within their community, before and at the point their point of need and allow us to start a community conversation to raise awareness of the changes.

“The headlines tell us that there will be impacts on local residents. As organisations in the area, we have knowledge, resources and skills to share and offer.”

The Knowledge will be publishing a list of where to go locally for help and support in February – including basic IT skills as the precess has to be completed entirely online.

Who will be affected?

  • Low-income families
  • Part-time and zero hours contract employees
  • Working Tax Credits and Housing Benefits claimants
  • Jobseekers Allowance
  • Employment and Support Allowance

For more information visit