Coronavirus Info

We know that many people are watching the unfolding situation with coronavirus and COVID-19 and are concerned about the impact the virus and illness might have in Bristol and Knowle West.

The team behind the Knowledge, and Knowle West Alliance want to make sure we provide access to accurate online information, and do what we can to ensure that no one in Knowle West feels isolated, scared or unsupported during this changing time.

The situation is rapidly evolving and the websites below are often updated on a daily basis, but we hope the information will be a helpful starting point for you.

The Knowle West Alliance Facebook page will be posting regular updates.

See the latest information from 5 January on the Government’s new lockdown guidelines:

Updates for those who are shielding

The government has updated its guidance for people who are shielding.

Shielding = people classed as clinically extremely vulnerable who are advised to take additional action to prevent themselves from coming into contact with the virus. If you’re clinically extremely vulnerable, you’re strongly advised to stay at home as much as possible and keep visits outside to a minimum (for instance once per day and remain outdoors).

1. If you wish to spend time outdoors (though not in other buildings, households, or enclosed spaces) you should take extra care to minimise contact with others by keeping 2 metres apart.

2. If you choose to spend time outdoors, this can be with members of your own household. If you live alone, you can spend time outdoors with one person from another household (ideally the same person each time).

3. You should stay alert when leaving home: washing your hands regularly, maintaining social distance and avoiding gatherings of any size for example religious services and weddings.

4. You should strictly avoid contact with anyone who is displaying symptoms of COVID-19 (a new continuous cough, a high temperature, or a loss of, or change in, your sense of taste or smell).

Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19 – GOV.UK
This guidance is for people who are clinically extremely vulnerable, including children. It’s also for their family, friends and carers.

Health Advice

“COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.”
(NHS website)

The NHS website explains:

  • the symptoms of coronavirus
  • ‘dos’ and ‘don’ts’ for everyone to help slow the spread of the virus
  • groups that are particularly at risk
  • ‘stay at home’ guidance for people with confirmed or possible coronavirus (COVID-19) infection – sometimes referred to as ‘self isolation’

If you have symptoms of coronavirus and have isolated yourself at home, and you need medical advice, you can use the online NHS coronavirus 111 service. If you can’t get the help you need via this website, you can call 111.

Government Response

The GOV.UK website outlines how the UK government is responding the developing situation. It also contains links to other websites and statistics about the number of coronavirus cases in the UK.

Foreign Travel

The Foreign & Commonwealth Office (FCO) website contains guidance for British people travelling and living overseas.

You can use the Travel Advice part of the site to view guidance for each country, including whether the FCO advises against travel there at the moment.

Employees, Businesses & Benefits

If you are concerned about the impact that the coronavirus could have on your job, business or benefits, you can visit the GOV.UK website. It contains information about:

  • Changes to Job Centre appointments
  • Those already claiming support
  • Those who need to make a new claim for financial support
  • Employees and self-employed people, such as Sick Pay
  • Businesses, such as business support


Schools will close from 5 January, except for vulnerable children and children of key workers.
Contact your child’s school directly to find out what their arrangements are for these children.

Bristol City Council’s website has a section providing information about the status of city schools and whether they are open, closed, or operating a partial closure.

Public Transport

Due to the coronavirus outbreak there may be some changes and disruption to public transport services. Up to date information from local transport providers can be found by following the links below.

Mental Health Support

If concerns or worries about coronavirus are having a negative effect on your mental health, there is advice available online from charities and organisations that specialise in supporting people’s health and wellbeing.

Domestic Abuse

The order to stay at home can cause anxiety for those who are experiencing or feel at risk of domestic abuse.

For anyone who feels they are at risk of abuse – it is important to remember there is help and support available to you. Guidance is also available to help perpetrators change their behaviour.

The government supports and funds a number of charities who are able to provide advice and guidance and is in regular contact with the charity sector and police to ensure these support services remain open during this challenging time.

For details of services that can help visit GOV.UK. There is further information about how to access help here.

Helping others

If you are well and able to offer support to people in Knowle West who are self-isolating, there are a number of things you can do. Visit the Help Your Community section for more info.