Changes to First bus services in Bristol

Bus operator First West of England is making changes and cuts to some of its services in and around the city from today (24 April).

The company is temporarily reducing the frequency of some services due to the impact of ongoing driver shortages – as well as addressing services that “are not commercially viable” due to low passenger numbers.

The frequency on several services will also be temporarily reduced while passenger numbers are still significantly below pre-pandemic levels and driver numbers are insufficient to “reliably operate current service levels”.

First says it will look to reinstate higher frequencies when both of these conditions change.

Some of the affected services include:

  • Services 2 and 2a between Cribbs Causeway (Brentry for Service 2a) and Stockwood via Bristol City Centre. Monday to Friday off-peak and all day Saturday frequency on both services will reduce from every 30 to every 40 minutes, resulting in a 20 minute frequency on the common sections of route. Timetable from 24 April 2022
  • Services 75 and 76, Hengrove to Henbury/Cribbs Causeway. Saturday frequency will reduce from every 15 to every 20 minutes, whilst Sunday frequency will reduce from every 20 to every 30 minutes. Timetable from 24 April 2022
  • Service 90, Bristol City Centre to Hengrove. Monday to Friday frequency will be reduced from every 15 to every 20 minutes. Timetable from 24 April 2022

Managing Director of First West of England, Doug Claringbold, said despite the Government extending emergency funding for another six months – ongoing issues with driver availability meant further action was necessary beyond the changes made at the end of January – to ensure the company could “operate services more reliably for customers.”

He said: “A number of services will see temporary reductions in frequency whilst passenger and driver numbers are constrained but unfortunately there are a number of services that are not commercially viable even at pre-pandemic passenger levels. As a result we are having to make difficult decisions to act on these poor performing routes and ensure that our resources are focused on the areas of the greatest need.

“Wherever routes have been curtailed or cut, these were difficult decisions and we apologise to all customers who will be adversely impacted. We need to make these adjustments to be able to ensure the overall viability of our network in what remain very challenging and uncertain conditions, and we will continue to work closely with the West of England Combined Authority and other stakeholders as we navigate this difficult path.”

Customers are advised to check timetables before their journey.

Other changes include:

Service 71, Parson Street to UWE Frenchay Campus

The route of Service 71 will be extended between Parson Street and Hengrove Depot, resulting in a much-improved service along Hartcliffe Way to and from Bristol City Centre.  In addition, a new Saturday service running every 20 minutes to Horfield Common will be introduced. 

Timetable from 24 April 2022

Service 73, Bristol Temple Meads to Cribbs Causeway

Due to low customer demand and to ensure that service levels meet available driver resources, Service 73 Monday to Friday off-peak short journeys from Bristol City Centre to Bristol Parkway will be withdrawn. This change will not disrupt customers travelling to and from Bradley Stoke/Cribbs Causeway.

Timetable from 24 April 2022

Service 91, Bristol City Centre to Hengrove 

In response to customer demand, Service 91 will operate a slightly different route, running directly between Broad Walk Square and Melvin Square via Daventry Way and Leinster Avenue every 65 minutes, rather than along Ilminster Avenue. It will no longer extend to Hengrove Depot, instead terminating at Imperial Park. This route change provides customers with a new direct route between Bristol City Centre and Imperial Park via Totterdown.

Timetable from 24 April 2022

Service 92, Bristol City Centre to Hengrove

The route of Service 92 will be amended to reflect low customer numbers around Whitchurch Village. The service will now operate directly to Belland Drive via Whitchurch Lane and no longer serve Windways. All journeys on Monday – Saturdays will terminate at Belland Drive, and buses will no longer serve Hengrove Park or Hengrove Depot except on Sundays.

A replacement service run by Bristol Community Transport, number 516, will operate between Hengrove Park and Broad Walk via the section of Windways/Whitchurch Village that the 92 will no longer serve.

Timetable from 24 April 2022

Service 93, Bristol City Centre to Hengrove

Service 93 will be withdrawn but Service 71 will extend from Parson Street to Hengrove depot using the Service 93 route.

Service A1. Bristol Temple Meads to Bristol Airport

Due to increased passenger volumes at Bristol Airport, Sunday frequency will be increased from every 30 to every 20 minutes. Stopping arrangements will also be revised to return the service to its previous express service level, with limited stops through Bedminster.

Towards Bristol Airport, buses will now serve:

  • All City Centre Flyer stops (Bus Station, The Centre, Queen Square, Temple Meads Station, Redcliffe Way) to Redcliff Hill, then
  • Bedminster Parade
  • Dalby Avenue
  • West Street (metrobus stop by Job Centre)
  • Parson Street Station
  • Bishopsworth Road
  • Then all stops to the Airport

The following stops will no longer be served:

  • United Reform Church (on West Street)
  • Parson Street (stop on Bedminster Road on the one way system)

Towards the City Centre, buses will now serve:

  • All stops from the Airport to Winford Grove, then
  • Chessel Street (on West Street)
  • East Street
  • Bedminster Parade
  • Then Redcliff Hill, Redcliffe Way, Temple Meads Station and City Centre Flyer stops

The following stops will no longer be served:

  • Bishopsworth Road
  • Bedminster Down Road
  • Victor Road

Timetable from 24 April 2022

Service m1, Hengrove Park to Cribbs Causeway

From 24th April 2022 

Monday to Friday frequency will decrease from every 10 to every 12 minutes.

Saturday frequency will decrease from every 10 to every 12 minutes.

Sunday frequency will decrease from every 15 to every 20 minutes.

Timetable from 24 April 2022

From 24th July 2022 

Monday to Friday off-peak frequency will decrease from every 12 to every 15 minutes.

Saturday frequency will decrease from every 12 to every 15 minutes.

Timetable coming soon.

To view all the changes to services and plan your journey visit: https://travelwest.info/bus-service-changes