Video Guides

Here are a selection of video guides to better help you navigate and set up your Universal Credit online account.

The videos are laid out in a playlist and will automatically play, one after another. If you need to watch a particular video again, press the back button on the video player.

It is important that you have the right information in order to make your claim so please take some time to watch all of the videos on this page.

Universal Credit Full Walk Through

A playlist of videos explaining the application process for your Universal Credit claim.


Online Budgeting Support

A helpful website offering support for managing your monthly Universal Credit payments.


← Go back to main Universal Credit support page